Returns & Exchanges

We want you to love your brighter smile, which is why we offer a 60-day money-back guarantee on all products. If you are not completely satisfied with your results, simply return the containers—even if they are empty—for a full refund of the purchase price, less shipping and handling.

1

Initiate Your Return

Contact our dedicated Customer Care team via phone or email to request a Return Merchandise Authorization (RMA) number within 60 days of your delivery.

2

Pack Your Products

Securely place your Smileactives products, including all original components and the packing slip, into a shipping box or padded envelope.

3

Label and Ship

Clearly write your assigned RMA number on the outside of the package and ship it to our processing center using your preferred trackable shipping method.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing